Privacy Policy

Vanarva Retail Private Limited ("Vanarva", "we", "us") respects your privacy. This policy explains what data we collect when you shop or use our services, and how we use it.

Information we collect

• Account details (name, email, phone) when you sign in or check out
• Delivery address and order history
• Payment metadata processed securely via Razorpay (we do not store full card numbers)
• Usage data such as pages visited, when analytics is enabled

How we use your data

• Fulfil orders and provide customer support
• Send order updates and, with your consent, marketing communications
• Improve our website, catalog, and plant care features including Digital Twin

Sharing

We share data only with service providers needed to operate our business (payment, delivery, email) and when required by law. We do not sell your personal information.

Your rights

You may request access, correction, or deletion of your data by contacting privacy@vanarva.com.